Privacy Policy
Last updated: [launch date] · Operator: NatWebSolutions
This policy explains what we collect on Streetmarket (streetmarket.ae) and why. We collect the minimum needed to run a listings marketplace — we never process payments and never collect card or bank details, because no money moves through the platform.
1. What we collect
| Data | Why | Source |
|---|---|---|
| Email address | Account identity, sign-in via one-time code | You, at sign-up |
| Display name | Shown on your listings and profile | You |
| Phone number | Optional; verification and buyer/seller contact after an offer is accepted | You (optional at launch) |
| Listing content — photos, title, description, price, condition, emirate, tags | The core of the service | You, when you list an item |
| Offers, ratings, reports you make or receive | Operating the transaction and trust features | You, and other users about you |
| Basic device/usage data (IP address, browser type, pages viewed) | Security, fraud prevention, keeping the site working | Automatically, from your browser |
We deliberately do not ask for or store precise GPS location, a home address, or payment details. Photo uploads are stripped of EXIF metadata (including any embedded GPS location) before they are stored.
2. How we use it
- To create and run your account and listings.
- To match buyers and sellers, and to share contact details between a buyer and seller only after an offer is accepted — not before.
- To show ratings and enforce reports/blocks.
- To detect fraud, abuse, and listings of prohibited items.
- To send you account-related notifications (a code to sign in, an offer received, an offer accepted). We do not send marketing email unless you opt in.
- To improve search and, if you choose to use it, to suggest tags for a listing from its title, description, and photo (see §5).
3. Who sees what
- Your display name, listings, ratings, and tags are public — that is how a marketplace works.
- Your email and phone number are never shown publicly. Your phone number (if provided) is shared with the other party only once you accept, or have your offer accepted, on a specific item.
- We do not sell your data to third parties.
4. Where it's stored
Your data is stored with our infrastructure providers (currently Supabase for the database and file storage, Vercel for hosting). These are reputable, security-audited providers; data may be processed outside the UAE as part of their standard infrastructure, under contractual data protection commitments consistent with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (“PDPL”).
5. AI tag suggestion
When you create a listing, we may send its title, description, and cover photo to a third-party AI provider to suggest relevant tags. This is used only to generate suggestions you choose whether to accept — nothing is applied automatically, and the request is not used by us or the provider to build a profile of you.
6. Your rights
Under UAE PDPL you can ask us to:
- give you a copy of the personal data we hold about you;
- correct inaccurate data;
- delete your account and associated personal data, subject to what we must keep for legal, security, or fraud-prevention reasons (e.g. a record of a reported listing);
- tell you who we've shared your data with.
Request any of this by contacting us (§8). We will respond within a reasonable time.
7. Data retention
We keep account and listing data for as long as your account is active. If you delete your account, we delete your personal data except where we are required or entitled to retain it — for example, records relating to an open report, a fraud investigation, or a completed transaction relevant to a commission or tax record once commission is in effect.
8. Contact
Questions about this policy, or a data request: NatWebSolutions — [contact email]
9. Changes
We may update this policy. We will post the updated version here with a new “last updated” date.